Join the KB&A Team

*Please review our terms and conditions before you submit your application. Terms and Conditions information can be found below the Application & Acknowledgment form.

Application & Acknowledgement.

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Terms of Service
By submitting referrals, the Referrer acknowledges and agrees to all terms of this Referral Commission Compensation Plan.
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Terms & Conditions

Kitchen & Bath Referral Commission Compensation Plan

This Referral Commission Compensation Plan (“Plan”) outlines the terms and conditions under which referral partners (“Referrer”) may earn commission for referring qualified kitchen or bathroom renovation leads that convert into paying customers of KB&A Home Improvement.

Purpose of the Program

The purpose of this program is to incentivize qualified referrals for kitchen and bathroom renovation projects that result in completed and paid customer contracts. This Plan establishes eligibility requirements, commission structure, payment terms, and legal protections for KB&A The Home Improvement Store.

Definitions

  • Referrer: An individual or business approved by the Company to submit customer referrals.
  • Referral Lead: A potential customer introduced to the Company by the Referrer.
  • Qualified Lead: A referral that provides accurate contact information, has a legitimate interest in kitchen or bath renovation services, and has not previously contacted the Company.
  • Converted Customer: A referral lead that signs a renovation contract with the Company and submits payment.
  • Contract Value: The total renovation price paid to the Company, excluding taxes, financing fees, refunds, or chargebacks.
  • Commission: The referral fee paid to the Referrer for a converted customer.

To be eligible for commission:

  1. The referral must be submitted prior to any direct contact between KB&A Home Improvement and the customer.
  2. The referral must be accepted and tracked by the KB&A Home Improvement.
  3. The customer must sign a contract and submit payment.
  4. The renovation project must not be canceled, refunded, or disputed.
  5. The Referrer must comply with all terms of this Plan.

The KB&A Home Improvement  reserves sole discretion to determine referral eligibility.

Commission Structure

Base Commission Rate

  • KB&A Home Improvement currently pays 2.5% commission on the final contract value for all qualified and approved referrals that convert into customers.

Variable Commission by Project Value

Commission amounts vary based on the total renovation price. The 2.5% rate applies to:

  • Kitchen renovations
  • Bathroom renovations
  • Combined kitchen and bathroom renovations

The KB&A Home Improvement reserves the right to adjust commission percentages for future referrals with written notice.

Commission Calculation Example

  • Contract Value: $30,000
  • Commission Rate: 2.5%
  • Commission Earned: $750

Commissions are calculated on actual amounts received by the KB&A Home Improvement, not estimated project values.

Payment Terms

  1. Commissions are paid at the end of the month in which the customer’s payment is received.
  2. Payments are issued only after:
    • Contract execution
    • Customer payment clearance
    • Completion of any required rescission period (if applicable)
  3. Payments are made via:
    • Check, ACH, or other method approved by KB&A Home Improvement.
  4. The Referrer is responsible for providing accurate payment and tax information.

Exclusions and Non-Payable Events

No commission will be paid if:

  • The customer cancels or receives a refund.
  • Payment is reversed, disputed, or charged back.
  • The referral information is incomplete, false, or misleading.
  • The referral violates any law, regulation, or this Plan.
  • The Referrer attempts to self-refer without Company approval.

If a refund occurs after commission payment, the Company reserves the right to offset or recover the commission.

Independent Contractor Relationship

Referrers are independent contractors and not employees, agents, partners, or representatives of the KB&A Home Improvement. Referrers may not:

  • Bind KB&A Home Improvement to any agreement
  • Quote pricing or promise services
  • Represent themselves as KB&A Home Improvement employees

Marketing and Conduct Rules

Referrers must:

  • Follow all applicable advertising, consumer protection, and privacy laws
  • Avoid false or misleading statements
  • Obtain consent before sharing customer information
  • Refrain from spam, harassment, or unethical conduct

Violations may result in immediate termination and forfeiture of unpaid commissions.

Taxes

Referrers are solely responsible for:

  • All federal, state, and local taxes
  • Reporting commission income
  • Compliance with tax laws

The Company does not withhold taxes unless required by law.

Confidentiality

All pricing, customer information, and internal processes are confidential. Referrers may not disclose or use such information for any purpose other than participating in this Plan.

Termination of Participation

The Company may terminate this Plan or a Referrer’s participation at any time, with or without cause. Upon termination:

  • No future commissions will accrue
  • Unpaid commissions for completed and paid contracts may be paid at the Company’s discretion

Limitation of Liability

The Company is not liable for:

  • Lost income or business opportunities
  • Indirect or consequential damages
  • Disputes between Referrer and referred customers

Governing Law

This Plan shall be governed by and interpreted under the laws of the state/province in which the Company is registered.

Modification of Terms

The Company reserves the right to modify this Plan at any time. Continued participation constitutes acceptance of updated terms.

Acceptance of Terms

By submitting referrals, the Referrer acknowledges and agrees to all terms of this Referral Commission Compensation Plan.