Last updated: September 22, 2026

This Shipping Policy explains how orders are delivered when you purchase from KB&A The Home Improvement Store, doing business as KBA Home Living (“KBA Home Living,” “we,” “us,” or “our”), whether purchased through www.kbahomeliving.com or in our showroom. It applies alongside our Terms and Conditions and our Refund & Returns Policy, which govern your order more broadly.

KBA Home Living is an authorized dealer for every brand we carry. We do not warehouse inventory ourselves — with one exception, kitchen cabinets and bathroom vanities, which we deliver locally with our own team — every other order ships directly from the manufacturer that makes it. Because of this, how your order ships depends on what you bought.

1. Two Ways Your Order Ships

• Kitchen cabinets & bathroom vanities: Delivered locally by our own team, within our South Florida delivery corridor from Jupiter to Miami — see Section 2.
• Everything else (faucets, hardware, lighting, fixtures, appliances, and all other merchandise): Shipped directly from the manufacturer to the address you provide — see Section 3.

Your order confirmation email will tell you which category applies to your purchase, and your shipping confirmation will include tracking information where available.

2. Local Delivery — Cabinets & Vanities (Jupiter to Miami)

Because cabinets and vanities are large, heavy, and often configured to order, we deliver these ourselves rather than handing them to a parcel carrier. Local delivery is available along the Southeast Florida coast, roughly from Jupiter down to Miami — including areas such as Palm Beach Gardens, West Palm Beach, Lake Worth, Boynton Beach, Delray Beach, Boca Raton, Deerfield Beach, Pompano Beach, Fort Lauderdale, Hollywood, Aventura, and Miami.

• Eligibility is address-based: Whether your address qualifies for local delivery is confirmed at checkout or when you schedule your delivery, not assumed from being inside the general corridor. If you're unsure, contact us with your address before ordering.
• Scheduling: Once your cabinets or vanity are ready, our team will contact you to schedule a delivery (and installation, if you've purchased that service) window. See our Local Vanity Sales & Installation page for details on that service.
• Outside the local corridor: If your address falls outside our local delivery area, contact us before ordering. We may be able to arrange freight delivery through the manufacturer instead, on a case-by-case basis, at a different cost and timeline than local delivery.

3. Manufacturer-Direct Shipping — All Other Merchandise

Outside of cabinets and vanities, KBA Home Living does not hold stock. As an authorized dealer, we place your order directly with the manufacturer, who ships it to you from their own warehouse.

• Ship time: Merchandise ships within 5–7 business days from our manufacturer, from the time your order is confirmed. This is the time it takes the manufacturer to prepare your order and hand it to the carrier — carrier transit time to your address is additional and varies by destination and carrier.
• Carrier & tracking: Depending on the item, your order will ship via standard parcel carrier or freight/curbside delivery for larger items. You'll receive tracking information by email as soon as it's available from the manufacturer, and you can check status anytime on our Track Your Order page.
• Multiple items, multiple boxes: Orders with items from more than one manufacturer or brand may arrive in separate shipments, on different days, since each ships independently from its own source.
• Backorders: If a manufacturer reports an item is delayed or backordered beyond the standard window, we'll reach out with an updated timeline before your order ships.

4. Shipping Costs

• We currently offer free shipping on orders over $150 in merchandise value, shipped via standard ground service within the contiguous U.S.
• Orders under $150, expedited service, oversized or freight items, and delivery outside the contiguous U.S. may carry an additional shipping charge, calculated at checkout or quoted by our team before your order is placed.
• Local delivery of cabinets and vanities is quoted separately as part of your project estimate, not through standard checkout shipping rates.

5. Delivery Inspection & Damaged Shipments

Please inspect every delivery — local or manufacturer-shipped — before signing for it, and note any visible damage on the delivery paperwork. If you discover damage, a defect, or the wrong item after the fact, report it within 3 business days of delivery so we can make it right. Full details on repairs, replacements, and refunds for damaged or incorrect items are in Section 3 of our Refund & Returns Policy.

6. Order Tracking

Once your order ships, you can follow its status on our Track Your Order page using the order number and email from your confirmation. Local cabinet and vanity deliveries are coordinated directly with you by our team rather than through carrier tracking.