Last updated: September 5, 2026
This Privacy Policy explains how KB&A The Home Improvement Store, doing business as KBA Home Living (“KBA Home Living,” “we,” “us,” or “our”), collects, uses, shares, and protects information when you visit www.kbahomeliving.com (the “Site”), shop with us online or in our showroom, or request installation services.
By using the Site or placing an order, you agree to the collection and use of information as described in this policy.
1. Information We Collect
Information you give us directly, such as when you create an account, place an order, request an installation estimate, sign up for updates, or contact us:
- Name, billing and shipping/service address, email address, and phone number.
- Order details — products purchased, custom cabinet or vanity specifications, installation scheduling, and service history.
- Payment information, which is collected and processed directly by our payment processor (see Section 3) — we do not store your full card number on our servers.
- Messages you send us through our contact form, email, phone, or chat, including any details about your project.
- Account login credentials, if you create a customer account.
- Product reviews or feedback you choose to submit.
Information collected automatically when you use the Site:
- Device and browser information, IP address, pages viewed, links clicked, and the site that referred you.
- Information collected through cookies and similar technologies — see Section 2.
Information from third parties, such as delivery confirmation from shipping carriers or transaction status from our payment processor.
2. Cookies & Tracking Technologies
Like most websites, we use cookies and similar technologies to:
- Keep your shopping cart, wishlist, and product comparisons working as you browse.
- Remember your preferences and keep you logged in to your account.
- Understand how visitors use the Site so we can improve it (analytics).
- Support security and fraud prevention.
- Where enabled, show relevant advertising on social media and other sites (for example, through a Meta/Facebook or similar advertising pixel).
You can control or disable cookies through your browser settings; doing so may affect how parts of the Site function, such as your cart or wishlist. We do not currently respond to browser “Do Not Track” signals.
3. How We Use Your Information
- To process, fulfill, and deliver your orders and to schedule and perform installation services.
- To communicate with you about your order, installation appointment, warranty claim, or customer service request.
- To respond to questions submitted through our contact form or by phone or email.
- To send you updates, offers, or newsletters, where you’ve agreed to receive them — you can opt out at any time (see Section 8).
- To maintain, secure, and improve the Site and our services.
- To detect and prevent fraud, unauthorized transactions, and other misuse.
- To comply with tax, accounting, and other legal obligations.
4. How We Share Your Information
We do not sell your personal information. We share information only as needed to run our business:
- Payment processing: our payment processor (currently GoDaddy Payments) handles and stores your payment details securely to process transactions.
- Shipping & delivery: carriers and delivery partners receive the information needed to ship your order or coordinate installation.
- Installers & subcontractors: when installation services are part of your order, we share the contact and site information needed for them to complete the job.
- Service providers: website hosting, IT security, analytics, and email/communication providers who help us operate the Site, under obligations to protect your information.
- Legal & safety: when required by law, subpoena, or legal process, or to protect the rights, property, or safety of KBA Home Living, our customers, or others.
- Business transfers: if KBA Home Living is involved in a merger, acquisition, or sale of assets, customer information may be transferred as part of that transaction.
5. Data Retention
We keep your information for as long as needed to fulfill the purposes described in this policy — including order history, warranty coverage periods, and tax/accounting recordkeeping requirements — and then delete or anonymize it, unless a longer retention period is required by law.
6. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information, including secure processing of payment data through our payment processor. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.
8. Your Choices & Privacy Rights
- Marketing communications: you can opt out of promotional emails at any time using the unsubscribe link in those emails, or by contacting us directly.
- Access & correction: you can review and update your account information by logging in, or by contacting us for help.
- Deletion: you may request that we delete your personal information, subject to our legal and legitimate business need to retain certain records (such as completed order and tax records).
- State privacy laws: depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act or other state privacy laws, including the right to know what information we hold about you and to request its deletion. To exercise any of these rights, contact us using the information in Section 11.
9. Third-Party Links
The Site may contain links to third-party websites, including manufacturer and social media pages. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies separately.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the updated policy on this page with a new “Last updated” date. Your continued use of the Site after a change means you accept the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us:
KB&A The Home Improvement Store (dba KBA Home Living)
1691 Forum Pl, Suite B PMB 1126
West Palm Beach, FL 33401
Phone: 561-313-1324
Email: info@kbahomeliving.com
Last updated: September 5, 2026
This Privacy Policy explains how KB&A The Home Improvement Store, doing business as KBA Home Living (“KBA Home Living,” “we,” “us,” or “our”), collects, uses, shares, and protects information when you visit www.kbahomeliving.com (the “Site”), shop with us online or in our showroom, or request installation services.
By using the Site or placing an order, you agree to the collection and use of information as described in this policy.
1. Information We Collect
Information you give us directly, such as when you create an account, place an order, request an installation estimate, sign up for updates, or contact us:
- Name, billing and shipping/service address, email address, and phone number.
- Order details — products purchased, custom cabinet or vanity specifications, installation scheduling, and service history.
- Payment information, which is collected and processed directly by our payment processor (see Section 3) — we do not store your full card number on our servers.
- Messages you send us through our contact form, email, phone, or chat, including any details about your project.
- Account login credentials, if you create a customer account.
- Product reviews or feedback you choose to submit.
Information collected automatically when you use the Site:
- Device and browser information, IP address, pages viewed, links clicked, and the site that referred you.
- Information collected through cookies and similar technologies — see Section 2.
Information from third parties, such as delivery confirmation from shipping carriers or transaction status from our payment processor.
2. Cookies & Tracking Technologies
Like most websites, we use cookies and similar technologies to:
- Keep your shopping cart, wishlist, and product comparisons working as you browse.
- Remember your preferences and keep you logged in to your account.
- Understand how visitors use the Site so we can improve it (analytics).
- Support security and fraud prevention.
- Where enabled, show relevant advertising on social media and other sites (for example, through a Meta/Facebook or similar advertising pixel).
You can control or disable cookies through your browser settings; doing so may affect how parts of the Site function, such as your cart or wishlist. We do not currently respond to browser “Do Not Track” signals.
3. How We Use Your Information
- To process, fulfill, and deliver your orders and to schedule and perform installation services.
- To communicate with you about your order, installation appointment, warranty claim, or customer service request.
- To respond to questions submitted through our contact form or by phone or email.
- To send you updates, offers, or newsletters, where you’ve agreed to receive them — you can opt out at any time (see Section 8).
- To maintain, secure, and improve the Site and our services.
- To detect and prevent fraud, unauthorized transactions, and other misuse.
- To comply with tax, accounting, and other legal obligations.
4. How We Share Your Information
We do not sell your personal information. We share information only as needed to run our business:
- Payment processing: our payment processor (currently GoDaddy Payments) handles and stores your payment details securely to process transactions.
- Shipping & delivery: carriers and delivery partners receive the information needed to ship your order or coordinate installation.
- Installers & subcontractors: when installation services are part of your order, we share the contact and site information needed for them to complete the job.
- Service providers: website hosting, IT security, analytics, and email/communication providers who help us operate the Site, under obligations to protect your information.
- Legal & safety: when required by law, subpoena, or legal process, or to protect the rights, property, or safety of KBA Home Living, our customers, or others.
- Business transfers: if KBA Home Living is involved in a merger, acquisition, or sale of assets, customer information may be transferred as part of that transaction.
5. Data Retention
We keep your information for as long as needed to fulfill the purposes described in this policy — including order history, warranty coverage periods, and tax/accounting recordkeeping requirements — and then delete or anonymize it, unless a longer retention period is required by law.
6. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information, including secure processing of payment data through our payment processor. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.
8. Your Choices & Privacy Rights
- Marketing communications: you can opt out of promotional emails at any time using the unsubscribe link in those emails, or by contacting us directly.
- Access & correction: you can review and update your account information by logging in, or by contacting us for help.
- Deletion: you may request that we delete your personal information, subject to our legal and legitimate business need to retain certain records (such as completed order and tax records).
- State privacy laws: depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act or other state privacy laws, including the right to know what information we hold about you and to request its deletion. To exercise any of these rights, contact us using the information in Section 11.
9. Third-Party Links
The Site may contain links to third-party websites, including manufacturer and social media pages. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies separately.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the updated policy on this page with a new “Last updated” date. Your continued use of the Site after a change means you accept the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us:
KB&A The Home Improvement Store (dba KBA Home Living)
1691 Forum Pl, Suite B PMB 1126
West Palm Beach, FL 33401
Phone: 561-313-1324
Email: info@kbahomeliving.com